Printers: Difference between revisions

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Printing costs account for a large portion of SIAT's operating expenses so please use the printers judiciously.  If the printer supports it, use its double-sided (also known as "duplex") printing option.  Colour prints cost more than black-and-white prints, so please print as black-and-white whenever possible.
Printing costs account for a large portion of SIAT's operating expenses so please use the printers judiciously.  If the printer supports it, use its double-sided (also known as "duplex") printing option.  Colour prints cost more than black-and-white prints, so please print as black-and-white whenever possible.
<br /><br />
<br /><br />
'''As of September 2018, SIAT only operates Ricoh printers, so only install those printer drivers on your machine.'''


= Printer Features =
= Printer Features =
== Ricoh Printers ==
== Ricoh Printers ==
As of September 2018, SIAT has transitioned to Ricoh printers.  These printers feature b+w and colour capabilities, along with scanning, faxing, printing and copying.  Print jobs are sent to a central queue and only sent to a printer when the user goes to it and releases her print job.  This will reduce the number of wrong, wasted or forgotten prints. This also secures all print jobs and ensures that only the user sees the documents that she is printing.  
As of September 2018, SIAT has transitioned to Ricoh printers.  These printers feature b+w and colour capabilities, along with scanning, faxing, printing and copying.  Print jobs are sent to a central queue and only sent to a printer when the user goes to it and releases her print job.  This will reduce the number of wrong, wasted or forgotten prints. This also secures all print jobs and ensures that only the user sees the documents that she is printing.  
'''IMPORTANT: in order to use these printers, you must first register your student card or fob on one of the printers (doesn't matter which one).  Instructions for doing so can be found here: [[https://www.sfu.ca/itservices/technical/sfu-print/how-to-guides/key-fob/ https://www.sfu.ca/itservices/technical/sfu-print/how-to-guides/key-fob/]].'''
'''IMPORTANT: in order to use these printers, you must first register your student card or fob on one of the printers (doesn't matter which one).  Instructions for doing so can be found here: [[https://www.sfu.ca/information-systems/services/sfu-print/SFU-print-how-to-guides/set-up-sfu-print.html https://www.sfu.ca/information-systems/services/sfu-print/SFU-print-how-to-guides/set-up-sfu-print.html]].'''
== Konica Minolta BizHubs (ops02420, ops01752) ==
The Konica Minolta BizHub printers are located outside the grad student lounge in room 3700, near the mailboxes.  These are heavy duty printers/scanners/copiers.  We encourage all researchers to begin familiarizing themselves with these printers and their broad feature set.<br />
'''IMPORTANT: in order to use these printers, you must first obtain an account tracking code from your supervisor.  In most cases, you will be using the same tracking code as your supervisor.'''
<br /><br />
* KM BizHub 423 Series PCL / '''ops01752'''.mps.sfu.ca / '''142.58.183.4'''
:* User guide: [[media:Bizhub423SeriesPrint Fax Scan BoxOperationsQuickGuide.pdf]]
:* Scanner guide: [[media:Bizhub423SeriesNetworkScannerOperationsUserGuide.pdf]]
:* Black-and-white output only
:* Printer
:* Copier
:* Colour Scanner
:* USB support
 
* KM BizHub C364 Series PCL / '''ops02420'''.mps.sfu.ca / '''142.58.183.5'''
:* User guide: [[http://kmbsmanuals.konicaminolta.us/c364/index.html http://kmbsmanuals.konicaminolta.us/c364/index.html]]
:* Colour and black-and-white output
:* Printer
:* Copier
:* Colour Scanner
:* USB support
 
Four features that you should be particularly aware of are:
* '''Secure Print:''' This feature sends your print job to the printer, but does not print it until you are at the printer and have entered in your predefined job id and password.  This is great for printing confidential or sensitive documents.
* '''Scanning:''' Scanned documents can be sent via email and ftp.  Most users will find it most convenient to send via email.  Both printers support colour scanning.
* '''Colour Printing:''' ops02420 (BizHub C364) supports colour printing.  Please use colour only when absolutely necessary.
* '''USB Support:''' USB thumb drives can be plugged into the printers and printed or faxed.
 
<br /><br />'''Note: You need an account tracking code in order to use these printers.'''
<br /><br />


== HP Designjet 800ps ==
== HP Designjet 800ps ==
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= Installing a Printer =
= Installing a Printer =
In case a printer has not been installed on your workstation, here is a handy reference to install a Research printer under Windows, Mac, or Linux.
In case a printer has not been installed on your workstation, here is a handy reference to install a Research printer under Windows, Mac, or Linux.


If you have a Mac or Linux machine with an automatic DNS discovery tool, such as Bonjour, Avahi, or Zeroconf, you can browse the network for these printers to add them. The printers will show up with a name listed below (like sr-isoroku); further details in each operating system section.
If you have a Mac or Linux machine with an automatic DNS discovery tool, such as Bonjour, Avahi, or Zeroconf, you can browse the network for these printers to add them. The printers will show up with a name listed below (like sr-isoroku); further details in each operating system section.
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== Ricoh Printers ==
== Ricoh Printers ==
A complete set of installation instructions and printer/copier operation guides can be found here: [https://www.sfu.ca/itservices/technical/sfu-print/how-to-guides/ https://www.sfu.ca/itservices/technical/sfu-print/how-to-guides/]  
A complete set of installation instructions and printer/copier operation guides can be found here: [https://www.sfu.ca/itservices/technical/sfu-print/how-to-guides/ https://www.sfu.ca/itservices/technical/sfu-print/how-to-guides/]  
== Konica Printers ==
'''As of September 2018, the Konica Minolta printers are no longer in use.  This information has been left for reference purposes.'''
The Konica Minolta BizHub printers are located outside the grad student lounge in room 3700, near the mailboxes.  These are heavy duty printers/scanners/copiers.  We encourage all researchers to begin familiarizing themselves with these printers and their broad feature set.<br />
'''IMPORTANT: in order to use these computers, you must first obtain an account tracking code.  Your supervisor might share his or her code with you.  If not, then contact SIAT IT services and we will help you obtain your own tracking code where you pay for your own printing.'''
<br /><br />
<br /><br />
To add a Konica Minolta BizHub printer, please follow the directions listed here: <br />
'''NOTE: Windows Users'''<br />
[[Konica Minolta Printer Driver - How to Install]]
You may encounter an issue when following the directions where you cannot connect to the network file share, and see a message that says something to the effect of:<br />
''You can’t access this shared folder because your organization’s security policies block unauthenticated guest access''<br />
The problem is caused by a Windows default security setting.
<br /><br />
<br /><br />
You will need to know the printer's IP address, which was provided above.
To fix this, follow these steps:<br />
<br /><br />
# Open the '''Run''' window '''(Win + R)''' and typed '''gpedit.msc''' to open the Local Group Policy Editor.
There is a general SFU how-to guide for these multi-function printers [http://www.sfu.ca/mps/mfd-how-to.html here].
[[File:Ricoh-fileserver-access-01.jpg| ]]
<br /><br />
# Navigate to '''Computer Configuration -> Administrative Templates -> Network -> Lanman Workstation''' and select the '''Enable insecure guest logons''' as shown in the below screenshot.
=== Double-side Printing on the Konica 501 ===
[[File:Ricoh-fileserver-access-02.jpg| ]]
If you're using OSX, the double-sided or duplex printing option is not in the '''Layout''' menu like it is with other printers.  It is in the '''Layout/Finish''' menuAlso, you need to install the correct Finisher which is FS-522.
# Change its value to '''Enabled''', then click on '''OK'''.  You should now be able to connect to the network file share.
<br>&nbsp;<br>
[[File:Ricoh-fileserver-access-04.jpg| ]]
 
== Other Printers ==
== Other Printers ==
For all other printers, please use the following directions:
For all other printers, please use the following directions:
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== Research Printers ==
== Research Printers ==
[[image:printers-siat-floor-plan-3.png|right]]
[[image:printers-siat-floor-plan-4.png|right]]


* [http://ops01752.mps.sfu.ca ops01752.mps.sfu.ca] (142.58.183.4 Konica Minolta BizHub 423, copier, scanner and printer, with duplexer)<br>&nbsp;
* sc-podium3-3700 [[http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001069/0001069817/view/booklist/int/index_book.htm Ricoh MP C3004ex]]
 
* sc-podium2-281 [[http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001069/0001069817/view/booklist/int/index_book.htm Ricoh MP C3004ex]]
* [http://ops02420.mps.sfu.ca ops02420.mps.sfu.ca]  (142.58.183.5 Konica Minolta BizHub C364 Series PCL, copier, scanner and colour printer, with duplexer)<br>&nbsp;
 
* [http://ops01719.mps.sfu.ca ops01719.mps.sfu.ca]  (142.58.205.4 Konica Minolta BizHub 501, copier, scanner and printer, with duplexer.  Paper Source Unit: PC-206 / Finisher: FS-522)<br>&nbsp;
 
* sr-mercury  (HP Colour LaserJet 4650, color, no duplexer, not connected to network.  To use it, you must connect to the plotter/scanner PC beside it.)<br>&nbsp;


* HP 800ps large format printer/plotter
* HP 800ps large format printer/plotter
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Follow the links below to download the printer driver you need to install on your computer:
Follow the links below to download the printer driver you need to install on your computer:
::* [[Media:Lexmark_AAG_MultiWin_Drivers_en.exe|Lexmark '''32-bit''' driver]]
::* [[Media:Lexmark_Universal_UD0_Win_64_PCL_Emul.exe|Lexmark '''64-bit''' Universal PCL driver]] - tested and used for Windows 7
::* [http://support.lexmark.com/index?docLocale=cs_CZ&page=content&id=DR21808&locale=EN&userlocale=EN_US Lexmark Universal Driver] - works with Windows 8
::* [http://support.lexmark.com/index?productCode=LEXMARK_T630&page=product&locale=en&userlocale=EN_UK#1 Lexmark T630] - various operating systems, Lexmark site
::* [http://support.lexmark.com/index?page=product&segment=SUPPORT&productCode=LEXMARK_T640&locale=en&userlocale=EN#1 Lexmark T640] - various operating systems, Lexmark site
::* [http://support.lexmark.com/index?locale=en&page=product&productCode=LEXMARK_T650&segment=SUPPORT&userlocale=EN_UK&frompage=null#1 Lexmark T650] - various operating systems, Lexmark site
::* [[Media:Upd-5101-pcl6_winxp-vista.exe|HP '''32-bit''' Universal PS driver]] - newest!
::* [[Media:Upd-5101-pcl6_winxp-vista.exe|HP '''32-bit''' Universal PS driver]] - newest!
::* [[Media:Clj4600pcl6win2kxp2003-en.exe|HP '''32-bit''' driver]] - use only if Universal driver (above) doesn't work; this one is older
::* [[Media:Clj4600pcl6win2kxp2003-en.exe|HP '''32-bit''' driver]] - use only if Universal driver (above) doesn't work; this one is older
::* [[Media:Upd_5101-ps_winxp_vista_x64.exe|HP '''64-bit''' Universal PS driver]] - tested and used for Windows 7
::* [[Media:Upd_5101-ps_winxp_vista_x64.exe|HP '''64-bit''' Universal PS driver]] - tested and used for Windows 7
::* [[Media:UPDPSWin_3100MU.zip|Konica Minolta C364 and 423 Universal PS Windows 7, 8 driver]] - zipped format
::* [[Media:BH501PCL6Winx64_2100EN.zip|Konica Minolta 501 B/W PCL6 Windows 7 64-bit]] - zipped format
::* [[Media:UPDPCL6Win_3220MU.zip|Konica Minolta C364 and 423 Universal PCL6 Windows 10 64-bit]] - zipped format
::* [[Media:Konica-minolta-BH423PCL6Winx64_1600EN.zip|Konica Minolta 423 PCL6 Windows 10 64-bit driver]] - zipped format
::* [[Media:BH501PCL6Win8x64_2200EN.zip|Konica Minolta 501 B/W PCL6 Windows 10 64-bit driver]] - zipped format
::* [[Media:OSX_109_423_BH423PSMacOS109_1100MU.dmg|Konica Minolta 423 B/W Printer for OSX 10.9 and up]]
::* [[Media:OSX_109_C364_BHC554ePSMacOS109_540MU.dmg|Konica Minolta C364 Colour Printer for OSX 10.9 and up]]
::* [[Media:BH501PSMacOS109_281MU.dmg|Konica Minolta 501 B/W Printer for OSX 10.9 and up]]
= How to Reset a printer =
== Lexmark T630 ==
* Turn off the printer.
* Hold SELECT and RETURN while booting until the display reads 'PERFORMING SELF TEST'.
* The configuration menu will come up, browse it using the arrows until you get to MAINTENANCE PAGE COUNT.
* Press SELECT, RESET should be displayed. Press SELECT again. Then return to the configuration menu and exit.
== Lexmark T640 ==
* Turn off the printer.
* Hold the Checkmark and the right arrow button while booting until the display reads 'PERFORMING SELF TEST'.
* Brose the configuration menu until you see 'Reset Maint Cnt', and press the checkmark.
* When reset is displayed, press the checkmark again. Reboot the printer.
== HP Color LaserJet ==
* Reboot the printer. When the display starts counting memory, until all 3 LEDs are solid.
* Press down on the arrow to navigate the menu to COLD RESET.
* Press the checkmark.
<br />
<br />
= Can't Figure Out How to Enable Duplex Printing? =
* If you can't enable the duplex printing on your printer (currently only available on Lexmark black-and-white printers with the duplex paper feed tray mounted underneath), go into your '''Devices and Printers''' page, right-click on your printer, and in the context menu, click on '''Printer Properties'''. 
* Then click on '''Device Settings''' tab, and find the entry for '''Duplex''' printing.  If you're using Windows 7, you can click on the hyperlink beside it to set it to '''Installed'''.  If you're using Windows XP, if it doesn't show up in the right hand column, then select it in the left hand column, and then click on the '''Add''' button, which then adds that option.
* Once that's done, you can then go back into the '''Devices and Printers''' page, right-click on your printer, and then in the context menu, click on '''Printing Preferences'''. 
*You should now be able to alter the option for '''Duplex Printing''', or '''Print on Both Sides'''.
= Network IP Limitations =
Printers will only accept jobs from these addresses:
* 142.58.*.*
* 192.75.*.*
* 207.23.*.*

Latest revision as of 17:54, 18 September 2024

Before You Begin

Printing costs account for a large portion of SIAT's operating expenses so please use the printers judiciously. If the printer supports it, use its double-sided (also known as "duplex") printing option. Colour prints cost more than black-and-white prints, so please print as black-and-white whenever possible.

Printer Features

Ricoh Printers

As of September 2018, SIAT has transitioned to Ricoh printers. These printers feature b+w and colour capabilities, along with scanning, faxing, printing and copying. Print jobs are sent to a central queue and only sent to a printer when the user goes to it and releases her print job. This will reduce the number of wrong, wasted or forgotten prints. This also secures all print jobs and ensures that only the user sees the documents that she is printing. IMPORTANT: in order to use these printers, you must first register your student card or fob on one of the printers (doesn't matter which one). Instructions for doing so can be found here: [https://www.sfu.ca/information-systems/services/sfu-print/SFU-print-how-to-guides/set-up-sfu-print.html].

HP Designjet 800ps

Located in room 3700, near the SIAT mailboxes. This is a large format inkjet printer that uses 42" wide roll paper. Its primary use is for producing posters for display purposes. This printer is not connected to the network, and can only be used by logging onto the computer located next to it. Before using this printer, please read the information on this page: Using the Large Format Printer and Scanning PC

Installing a Printer

In case a printer has not been installed on your workstation, here is a handy reference to install a Research printer under Windows, Mac, or Linux.

If you have a Mac or Linux machine with an automatic DNS discovery tool, such as Bonjour, Avahi, or Zeroconf, you can browse the network for these printers to add them. The printers will show up with a name listed below (like sr-isoroku); further details in each operating system section.

Ricoh Printers

A complete set of installation instructions and printer/copier operation guides can be found here: https://www.sfu.ca/itservices/technical/sfu-print/how-to-guides/

NOTE: Windows Users
You may encounter an issue when following the directions where you cannot connect to the network file share, and see a message that says something to the effect of:
You can’t access this shared folder because your organization’s security policies block unauthenticated guest access
The problem is caused by a Windows default security setting.

To fix this, follow these steps:

  1. Open the Run window (Win + R) and typed gpedit.msc to open the Local Group Policy Editor.

  1. Navigate to Computer Configuration -> Administrative Templates -> Network -> Lanman Workstation and select the Enable insecure guest logons as shown in the below screenshot.

  1. Change its value to Enabled, then click on OK. You should now be able to connect to the network file share.

Other Printers

For all other printers, please use the following directions:

  1. To install a new printer, find out which printers are closest to you and note the printer's hostname, such as sr-isoroku.iat.sfu.ca. You can find a complete list below.
  2. Follow the guide below for your operating system to add the printer:


Research Printers

  • HP 800ps large format printer/plotter


Drivers

Follow the links below to download the printer driver you need to install on your computer: