Printers

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Before You Begin

Printing costs account for a large portion of SIAT's operating expenses so please use the printers judiciously. If the printer supports it, use its double-sided (also known as "duplex") printing option. Colour prints cost more than black-and-white prints, so please print as black-and-white whenever possible.

As of September 2018, SIAT only operates Ricoh printers, so only install those printer drivers on your machine.

Printer Features

Ricoh Printers

As of September 2018, SIAT has transitioned to Ricoh printers. These printers feature b+w and colour capabilities, along with scanning, faxing, printing and copying. Print jobs are sent to a central queue and only sent to a printer when the user goes to it and releases her print job. This will reduce the number of wrong, wasted or forgotten prints. This also secures all print jobs and ensures that only the user sees the documents that she is printing. IMPORTANT: in order to use these printers, you must first register your student card or fob on one of the printers (doesn't matter which one). Instructions for doing so can be found here: [https://www.sfu.ca/itservices/technical/sfu-print/how-to-guides/key-fob/].

Konica Minolta BizHubs (ops02420, ops01752)

The Konica Minolta BizHub printers are located outside the grad student lounge in room 3700, near the mailboxes. These are heavy duty printers/scanners/copiers. We encourage all researchers to begin familiarizing themselves with these printers and their broad feature set.
IMPORTANT: in order to use these printers, you must first obtain an account tracking code from your supervisor. In most cases, you will be using the same tracking code as your supervisor.

  • KM BizHub 423 Series PCL / ops01752.mps.sfu.ca / 142.58.183.4
  • KM BizHub C364 Series PCL / ops02420.mps.sfu.ca / 142.58.183.5

Four features that you should be particularly aware of are:

  • Secure Print: This feature sends your print job to the printer, but does not print it until you are at the printer and have entered in your predefined job id and password. This is great for printing confidential or sensitive documents.
  • Scanning: Scanned documents can be sent via email and ftp. Most users will find it most convenient to send via email. Both printers support colour scanning.
  • Colour Printing: ops02420 (BizHub C364) supports colour printing. Please use colour only when absolutely necessary.
  • USB Support: USB thumb drives can be plugged into the printers and printed or faxed.



Note: You need an account tracking code in order to use these printers.

HP Designjet 800ps

Located in room 3700, near the SIAT mailboxes. This is a large format inkjet printer that uses 42" wide roll paper. Its primary use is for producing posters for display purposes. This printer is not connected to the network, and can only be used by logging onto the computer located next to it. Before using this printer, please read the information on this page: Using the Large Format Printer and Scanning PC

Installing a Printer

In case a printer has not been installed on your workstation, here is a handy reference to install a Research printer under Windows, Mac, or Linux.

If you have a Mac or Linux machine with an automatic DNS discovery tool, such as Bonjour, Avahi, or Zeroconf, you can browse the network for these printers to add them. The printers will show up with a name listed below (like sr-isoroku); further details in each operating system section.

Ricoh Printers

A complete set of installation instructions and printer/copier operation guides can be found here: https://www.sfu.ca/itservices/technical/sfu-print/how-to-guides/

Konica Printers

As of September 2018, the Konica Minolta printers are no longer in use. This information has been left for reference purposes. The Konica Minolta BizHub printers are located outside the grad student lounge in room 3700, near the mailboxes. These are heavy duty printers/scanners/copiers. We encourage all researchers to begin familiarizing themselves with these printers and their broad feature set.
IMPORTANT: in order to use these computers, you must first obtain an account tracking code. Your supervisor might share his or her code with you. If not, then contact SIAT IT services and we will help you obtain your own tracking code where you pay for your own printing.



To add a Konica Minolta BizHub printer, please follow the directions listed here:
Konica Minolta Printer Driver - How to Install

You will need to know the printer's IP address, which was provided above.

There is a general SFU how-to guide for these multi-function printers here.

Double-side Printing on the Konica 501

If you're using OSX, the double-sided or duplex printing option is not in the Layout menu like it is with other printers. It is in the Layout/Finish menu. Also, you need to install the correct Finisher which is FS-522.
 

Other Printers

For all other printers, please use the following directions:

  1. To install a new printer, find out which printers are closest to you and note the printer's hostname, such as sr-isoroku.iat.sfu.ca. You can find a complete list below.
  2. Follow the guide below for your operating system to add the printer:


Research Printers

  • ops01752.mps.sfu.ca (142.58.183.4 Konica Minolta BizHub 423, copier, scanner and printer, with duplexer)
     
  • ops02420.mps.sfu.ca (142.58.183.5 Konica Minolta BizHub C364 Series PCL, copier, scanner and colour printer, with duplexer)
     
  • ops01719.mps.sfu.ca (142.58.205.4 Konica Minolta BizHub 501, copier, scanner and printer, with duplexer. Paper Source Unit: PC-206 / Finisher: FS-522)
     
  • sr-mercury (HP Colour LaserJet 4650, color, no duplexer, not connected to network. To use it, you must connect to the plotter/scanner PC beside it.)
     
  • HP 800ps large format printer/plotter


Drivers

Follow the links below to download the printer driver you need to install on your computer:

How to Reset a printer

Lexmark T630

  • Turn off the printer.
  • Hold SELECT and RETURN while booting until the display reads 'PERFORMING SELF TEST'.
  • The configuration menu will come up, browse it using the arrows until you get to MAINTENANCE PAGE COUNT.
  • Press SELECT, RESET should be displayed. Press SELECT again. Then return to the configuration menu and exit.

Lexmark T640

  • Turn off the printer.
  • Hold the Checkmark and the right arrow button while booting until the display reads 'PERFORMING SELF TEST'.
  • Brose the configuration menu until you see 'Reset Maint Cnt', and press the checkmark.
  • When reset is displayed, press the checkmark again. Reboot the printer.

HP Color LaserJet

  • Reboot the printer. When the display starts counting memory, until all 3 LEDs are solid.
  • Press down on the arrow to navigate the menu to COLD RESET.
  • Press the checkmark.



Can't Figure Out How to Enable Duplex Printing?

  • If you can't enable the duplex printing on your printer (currently only available on Lexmark black-and-white printers with the duplex paper feed tray mounted underneath), go into your Devices and Printers page, right-click on your printer, and in the context menu, click on Printer Properties.
  • Then click on Device Settings tab, and find the entry for Duplex printing. If you're using Windows 7, you can click on the hyperlink beside it to set it to Installed. If you're using Windows XP, if it doesn't show up in the right hand column, then select it in the left hand column, and then click on the Add button, which then adds that option.
  • Once that's done, you can then go back into the Devices and Printers page, right-click on your printer, and then in the context menu, click on Printing Preferences.
  • You should now be able to alter the option for Duplex Printing, or Print on Both Sides.

Network IP Limitations

Printers will only accept jobs from these addresses:

  • 142.58.*.*
  • 192.75.*.*
  • 207.23.*.*
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